We want you to love every Xzeckies product you purchase! Here is our returns and exchanges policy by product type:
📚 Digital Products (eBooks, Downloads)
Due to the nature of digital products, all sales are final and non-refundable.
If you experience any issues with accessing your download, please contact us, and we will assist you.
🎁 Gift Cards
Gift Card purchases are final sale and non-refundable.
👕 Apparel Merchandise (POD Products)
All items are made to order, so all sales are final unless your item arrives damaged or defective.
Damages and issues
Please inspect your order upon reception and contact us immediately (within 7 days of delivery) if the item is defective, damaged, or if you received the wrong item. Please include photos of the issue so that we can evaluate the issue and make it right.